Date Available: 1/5/2022 # openings: 1 Location: USA – Langley AFB, Virginia
S2Technologies is currently sourcing for qualified candidates to join our team. We are currently looking for candidates having training and experience performing as a Network Monitor. The qualified candidate serves as a Tier 1 Network Monitor for the 480th Intelligence, Surveillance, Reconnaissance (ISR) Wing and the Distributed Common Ground System (DCGS) Processing, Exploitation, Dissemination (PED) Operations Center (DOC). The Monitor conducts fault management to detect, isolate, and correct abnormal network and information processing system component behavior on a 24-hours-a-day, seven (7) days-a-week. The Monitor also:
Monitor health and status of the network via the Government designated monitoring systems and provide status to Government representatives in the Mission Crew Respond
Initiate and maintain trouble tickets and other logs to document these anomalies as well as corrective actions
Populate and examine trouble and error logs for troubleshooting and capturing metrics
Provide technical support to resolve the problem or escalate to the appropriate level
Monitor and administer network tools for troubleshooting and metrics for trends analysis
Log all network issues utilizing the 480 ISRW approved system of record for problems, errors, and maintenance in such a way to easily generate reports for trend analysis
Provide technical support in data network planning, engineering, and design
Report all trouble calls upon receipt to the Maintenance Control Center (MCC) in the DCGS Operation Center (DOC) and provide hourly updates until resolution unless otherwise directed by the DOC Crew Commander
Provide quarterly metrics illustrating trends and workload to the Contracting Officer’s Representative (COR) in the form of a PowerPoint presentation
Required Knowledge, Skills and Abilities
3+ years of network operations experience.
Demonstrated knowledge of network monitoring tools Desired
Knowledge of AF DCGS and AF ISR operations is desired.
High School Diploma
TS/SCI Security Clearance
Other Position requirements:
S2Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.